Terms of Service

Last updated: 18 October 2026

1. Overview

Welcome to Dazlivo. The terms “we”, “us” and “our” refer to Dazlivo, which operates this website and online store, including the products, features and services offered through it.

Our website is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products to you.

By visiting our website, browsing our products or placing an order, you agree to these Terms of Service and the policies referenced on this page. Please read them carefully before using our website or purchasing our products.

If you do not agree with these terms, please do not use our website.

2. Eligibility and customer information

By using this website, you confirm that you are legally capable of entering into a purchase transaction under applicable law.

You agree to provide accurate, complete and current information when placing an order, including your name, email address, telephone number, shipping address and payment details.

You are responsible for ensuring that your contact and delivery information is correct. Incorrect information may delay delivery or prevent successful delivery of your order.

3. Products and product descriptions

We make reasonable efforts to display product descriptions, images, specifications, colours and prices accurately.

Actual product appearance may vary slightly due to lighting, screen settings, manufacturing variations or other factors. Please review the product description and specifications before ordering.

Product availability may change without notice. We reserve the right to discontinue products or limit quantities, subject to applicable law.

If a product listing contains a material error or a product becomes unavailable after an order is placed, we may contact you to discuss the available options or cancel the affected order and issue any refund required by law.

4. Orders and order acceptance

When you place an order, you are requesting to purchase the selected products at the prices and under the conditions displayed during checkout.

You will receive an order confirmation or acknowledgement after placing your order. An order acknowledgement does not necessarily mean that the order has been dispatched.

We reserve the right to reject or cancel an order where reasonably necessary, including suspected fraud, pricing or listing errors, product unavailability, delivery restrictions or other legitimate operational reasons, subject to applicable law.

If an order is cancelled after payment has been collected, we will initiate any refund due in accordance with our Refund Policy and applicable law.

Please contact us promptly if you need to request a change or cancellation. A request may not be possible once an order has been processed or dispatched.

5. Prices, offers and payment

All product prices and applicable charges will be displayed during checkout. Any applicable shipping charges, taxes or additional fees will be shown where required before you complete your purchase.

Prices and promotional offers may change without prior notice. The price applicable to your order is the price confirmed at checkout, subject to correction of material errors and applicable law.

We accept the payment methods displayed at checkout, which may include UPI, debit or credit cards and other supported payment methods.

Online payments are processed through the relevant payment service provider. Payment approval may be subject to the provider's verification, security checks and terms.

If you select Cash on Delivery (COD), where available, you agree to pay the amount shown in your order at the time of delivery according to the delivery provider's process.

We do not ask customers to share their payment passwords, UPI PINs or one-time passwords with us.

6. Shipping and delivery

We aim to dispatch and deliver orders within the estimated timelines displayed on the website or communicated during the ordering process.

Delivery timelines are estimates and may vary depending on your location, product availability, courier operations, weather, public holidays and other circumstances.

You are responsible for providing a complete and accurate delivery address and a reachable telephone number.

If delivery cannot be completed because the address is incorrect, the recipient is unavailable, delivery is refused or other circumstances prevent delivery, the order may be delayed or returned in accordance with the applicable shipping and return procedures.

For additional details, please review our Shipping Policy.

7. Cancellations, returns, replacements and refunds

Order cancellations, returns, replacements and refunds are handled according to our published Refund and Return Policy.

Please review that policy before placing an order. It explains the applicable eligibility conditions, time limits, procedures and refund process.

If a product arrives damaged, defective, incorrect or incomplete, please contact us using the contact details on our website and provide your order details and supporting photographs where reasonably requested.

We will review the issue and provide the remedy applicable under our policy and the law.

Nothing in these Terms of Service removes any consumer rights that cannot legally be excluded or restricted.

8. Customer responsibilities and acceptable use

You agree to use this website only for lawful purposes.

You must not:

• Use the website to commit fraud or conduct unlawful activities.

• Submit false or misleading order or account information.

• Attempt to interfere with website security or operation.

• Upload malicious code or attempt unauthorized access.

• Copy or misuse website content, images, branding or other protected material without permission.

We may restrict access or cancel transactions where permitted by law if we reasonably believe these terms have been violated.

9. Intellectual property

The Dazlivo name, branding, website design, original text, graphics and other content on this website are protected by applicable intellectual property laws, where owned by or licensed to us.

You may use the website for personal shopping purposes. You may not reproduce, distribute, modify or commercially exploit our protected content without prior written permission, except where permitted by law.

Product names, logos and images belonging to third parties remain the property of their respective owners.

10. Third-party services and links

Our website may use third-party services, including Shopify, payment processors, delivery providers and other service providers.

Third-party services may be subject to their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond our responsibilities under applicable law.

11. Privacy and personal information

We collect and use personal information to process orders, arrange delivery, provide customer support, prevent fraud and operate our store.

Our collection, use and disclosure of personal information are explained in our Privacy Policy.

By using our website, you acknowledge that your information will be handled in accordance with that policy and applicable law.

12. Errors and changes

We may correct typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability or other website content.

Where an error materially affects an order, we will take appropriate steps in accordance with applicable law, including contacting you or cancelling the affected order and providing any refund due.

We may update website content and these Terms of Service from time to time. The updated version will be published on this page with a revised update date where appropriate.

13. Disclaimer and limitation of liability

We make reasonable efforts to keep our website and product information accurate and available. However, we do not guarantee uninterrupted or error-free website operation.

To the extent permitted by applicable law, Dazlivo will not be liable for indirect or consequential losses arising from the use of this website. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, or removes any mandatory consumer rights.

14. Governing law and disputes

These Terms of Service are governed by the laws of India, subject to applicable consumer protection laws and other mandatory legal requirements.

Any dispute will be handled by the appropriate authorities or courts with jurisdiction under applicable law. Nothing in these terms restricts any consumer's statutory rights or remedies.

15. Contact information

If you have questions about these Terms of Service, an order, a payment or a product, please contact us:

Store name: Dazlivo
Website: https://dazlivo.in/
Email: kajarekalpesh0@gmail.com
Phone/WhatsApp: +91 8928274997
Business address: Digha, Navi Mumbai, Maharashtra, India 400708

Please include your order number when contacting us about an existing order so we can assist you more efficiently.